Think of us like a CSA vegetable program, but for flowers. You set the price and frequency for your monthly
subscription and we deliver beautifully-designed fresh, locally-grown flowers right to your home or business. Each arrangement will differ from the last, which we think makes things more fun and interesting.

We will always text or email you the week of your delivery to confirm timing. With each delivery, you will leave out your previous vase and we will swap in a new one with the fresh flowers - like an old school milk delivery!

The freshest of the fresh! We deliver flowers that were cut that week
and sourced from farms nearby. Our flowers are never imported. Learn
more about how our process differs from the traditional florist here!

Nope! We source only what is available locally, in season, at that exact moment. Our farmers cut whatever is fresh and it is a surprise to us as well.

We work strictly on Mother Nature’s schedule, which means we have no say in which flowers will be ready to be cut from week to week. We
understand this is a shift from the typical florist experience but we
hope you will join us in embracing this new, sustainable way to embrace
the local beauty that grows nearby. For this reason, we are unable to
process returns or exchanges unless your flowers are damaged.

Embrace the surprise!

We work with only the best farmers who grow the best flowers. We stand
by the quality of our flowers and will always deliver high-quality
blooms. Every arrangement is inspected by our founders before they go
out and a photo is taken to ensure we can archive what was delivered.
When possible, we’d like to also request a signature upon delivery to
ensure you’re happy as well.

Well… no. We’re talking about real flowers here, folks! They won’t last forever but you can read our care tips here to help elongate the life of your blooms.

Pause or cancel at any time. No questions asked! To ensure you are not
billed for flowers you don’t wish to receive, be sure to cancel seven
days in advance of your next delivery. Just email
roots@hometownflowerco.com with the subject "CHANGE MY SUBSCRIPTION."

No problem! Increase, decrease, pause, or cancel by emailing roots@hometownflowerco.com.

Please contact us in advance of placing your order for specific delivery questions: 516.644.1905.

As of now we are only servicing homes and businesses on Long Island,
however, things are always changing! Shoot us an email at
roots@hometownflowerco.com to inquire and we’ll see if we can make magic
happen for you.

Nope! Sorry. Our flowers are never shipped, mailed, or go on an
airplane. We believe strictly in providing locally-grown flowers to the local community.